Tour Of Panama Bay
Skyline - Boat POA
Panama
Skyline
Enjoy an unforgettable maritime experience sailing through Panama Bay, The atmosphere blends elegance, music, and lighting to create a relaxed and sophisticated setting—perfect for couples, friends, or visitors seeking an exclusive alternative. Each departure is carefully planned to ensure safety and comfort, with a professional crew focused on excellence and personalized service.
Boarding from a private dock
3 complimentary drinks.
Professional captain and crew.
Boat equipped with certified safety equipment.
Ambient music and LED lighting.
Digital photos and videos of the tour.
90 minutes of complimentary parking (after that: USD 0.05 per minute).
Food or snacks.
Gratuities for the crew (optional).
Corkage fee (USD 12.00).
What's Included?
What's Not Included?
Acceptance
Full or partial payment for the service constitutes full acceptance of these Terms & Conditions.
Once the invoice has been reviewed and accepted, all information contained in the reservation shall be deemed correct and confirmed by the customer. No subsequent claims regarding the reservation details reflected on the invoice will be accepted.
Nature of the Service
Our tours operate on fixed dates, with limited availability and pre-arranged logistics.
By making a reservation, the customer acknowledges and agrees to these Terms & Conditions in their entirety.
Rate Definitions
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Promotional Rate: Any rate offered with discounts, coupons, promotional pricing, or special offers.
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Regular Rate: The standard published price without discounts.
Alcohol Policy During Restricted Dates (Panama)
At GET PANAMA, we operate in accordance with the laws of the Republic of Panama and are committed to providing a safe and respectful experience for all guests.
On certain dates established by law or by the competent authorities, the sale, service, possession, and consumption of alcoholic beverages are prohibited during our tours, transfers, activities, and experiences.
1. Nationwide Restricted Dates
During the following dates, all services operate as Alcohol-Free Experiences, without exception:
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December 20 – National Day of Mourning
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January 9 – Martyrs' Day
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Good Friday (Holy Week)
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November 2 – All Souls' Day
Panamanian law restricts the sale and consumption of alcoholic beverages nationwide during these periods.
Election "Dry Law"
During national elections, the Electoral Code prohibits the sale and consumption of alcoholic beverages throughout the official Dry Law period.
2. Local Restrictions
Municipal governments or other competent authorities may impose temporary alcohol restrictions in specific districts or provinces due to religious events, public safety measures, commemorations, or other extraordinary circumstances.
If such restrictions apply to the area where your tour operates, your experience will proceed as an Alcohol-Free Tour in compliance with the applicable regulations.
3. Service Conditions
By booking with GET PANAMA, the customer agrees that:
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Alcoholic beverages may not be brought onto or consumed during the tour whenever legal restrictions apply.
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Our staff may request that alcoholic beverages be surrendered or discarded before or during the activity when required by law.
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Any violation of these rules, or behavior that compromises safety, public order, or the enjoyment of other guests, may result in denial of service or removal from the tour without refund.
4. Notice to International Visitors
Panama enforces alcohol restrictions on certain dates established by national law (such as the National Day of Mourning), during official Election Dry Law periods, and occasionally through local government decrees.
These restrictions are mandatory and may prohibit both the sale and consumption of alcoholic beverages during specified hours or dates.
Whenever applicable, your tour will operate as an Alcohol-Free Experience, even if complimentary drinks are normally included or you planned to consume alcohol.
5. Customer Communication
We recommend reviewing your booking confirmation and service notifications carefully.
Whenever an Alcohol-Free policy applies, your confirmation will clearly indicate that the tour will operate without alcoholic beverages.
Cancellation Policy
Cancellation requests must be submitted in writing by email to info@panamaget.com. Customers must also notify us via WhatsApp at (+507) 6513-9207 confirming that the cancellation request has been sent.
For customer-requested cancellations, a non-refundable administrative fee of USD 20 per person applies.
Cancellation by GET PANAMA
Examples include:
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Severe weather
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Unsafe sea conditions or negative tides
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Road closures or public protests
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Natural disasters
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Public health emergencies
Promotional Rate
No refund is available. Customers may reschedule within 30 days, subject to availability.
Regular Rate
Customers may either:
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Reschedule at no additional cost, or
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Receive a full refund of all amounts paid (no administrative fee applies).
Customer Cancellation Refund Schedule
More than 7 Days Before the Tour
Promotional Rate
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Rescheduling within 30 days, subject to availability.
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Administrative fee: USD 20 per person.
Regular Rate
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80% refund
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Administrative fee: USD 20 per person.
3–6 Days Before the Tour
Promotional Rate
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Rescheduling within 30 days.
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Administrative fee: USD 20 per person.
Regular Rate
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50% refund
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Administrative fee: USD 20 per person.
Less Than 48 Hours Before Departure or No-Show
Promotional Rate
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No refund.
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No rescheduling.
Regular Rate
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No refund.
Refund Processing
Approved refunds are processed within 15 business days from the later of:
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the cancellation confirmation date, or
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the original scheduled tour date.
Refund Method
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Credit Card: Refund issued to the original card (bank processing typically takes 1–3 business days).
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Cash Payment: Cash refund.
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Bank Transfer (ACH): Refund sent to the original bank account.
Date Changes
Promotional Rate
Customers may reschedule within 30 days, subject to availability, with an administrative fee of USD 20 per person.
Regular Rate
Customers may request a change of date subject to availability. If the customer chooses to cancel instead of rescheduling, the refund percentages outlined in the Refund Schedule will apply.
Reservation Transfers
Reservation transfers must be requested by email at least 48 hours before the scheduled tour.
The request must include the information of the new participant.
An administrative fee of USD 10 per person applies.
Reservation transfers are not accepted on the day of the tour.
Important
Please arrive early, as traffic may cause delays and tours depart on time.
If you do not arrive on time, your reservation will be forfeited according to the company’s policies.
How to get there
Amador, Isla Flamenco - Drystack
Force Majeure (Customer)
A customer may request an exception in cases of serious illness, accident, death of an immediate family member, or other documented emergencies.
This policy does not apply to work schedule changes or other employment-related commitments.
Procedure: The customer must notify the agency in writing and provide supporting documentation within five (5) business days after the scheduled tour date. The agency may offer a partial refund (depending on non-recoverable expenses already incurred) or reschedule the tour without penalty.
The USD 25 administrative fee is non-refundable.
External Circumstances
If the tour cannot operate due to road closures, public protests, natural disasters, or public health emergencies, customers may choose either:
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A 100% refund minus a USD 25 administrative fee, or
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Rescheduling at no additional cost.
No-Show & Late Arrival
Customers who fail to show up or arrive too late to board are not eligible for a refund.
Guests are advised to arrive at least 15 minutes before departure.
Medical Conditions & Responsibility
Customers are responsible for informing the agency of any relevant medical or physical conditions before booking.
For the safety and well-being of all participants, the agency reserves the right to decline a reservation if the activity is deemed unsuitable for the customer.
Guest Conduct
The agency reserves the right of admission and continued participation.
Any aggressive, unsafe, or inappropriate behavior will result in immediate removal from the tour without refund.
Guests who arrive under the influence of alcohol or drugs, or whose condition may compromise their own safety, the safety of others, or the experience of the group, will not be permitted to participate.
The tour staff reserves the right to deny boarding or remove any guest whose behavior or condition is considered inappropriate, without entitlement to a refund.
Dress Code
Casual or semi-formal attire.
No shoes allowed on board; boarding is barefoot.
Prohibitions
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Jumping into the sea is not allowed.
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Smoking is not permitted (including electronic cigarettes, known as VAPE).
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Throwing trash into the sea or surrounding facilities where the tour takes place is strictly prohibited.
Onboard Rules
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No footwear allowed on board.
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Eating on the boat is not permitted.
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Drinks may only be consumed on board.
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The use or handling of fireworks is strictly prohibited on the boat, dock, or JW Marriott facilities (Mayoral Decree No. 2577 of December 7, 2009).
Service Conditions
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Please arrive in advance; if the boat has already departed, the tour will be forfeited without refund.
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Same-day rescheduling (subject to availability) is allowed with a $20 fee per person.
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In case of heavy rain or unfavorable tide conditions, the tour may be rescheduled within the same month.
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Only private tours or regular-rate bookings are eligible for refunds; promotional rates are non-refundable.
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