💦 Las Frías Waterfalls & Tino Waterfall Tour – Adventure in Cerro Azul
Hiking, hidden waterfalls, and spectacular views from the mountains of Panama
Embark on a unique experience to two impressive waterfalls: Las Frías and Cascada Tino, located deep in the Cerro Azul forest. This tour combines hiking, a 4x4 adventure, and an unforgettable stop at Cerro Pelón, with panoramic views of the city and the Pacific Ocean. Ideal for lovers of trekking and unspoiled nature.✨ Reserve your spot for this adventure to the hidden waterfalls of Cerro Azul!
Experience a day surrounded by nature, mountains, fresh air, and crystal-clear waters.
📱 Contact us via WhatsApp or email for more information and reservations
📍 Destination location
Las Frías and Tino waterfalls are located in a difficult-to-access mountainous area within Cerro Azul, approximately 1.5 hours from Panama City. Part of the journey is via 4x4 vehicles to a private property, from where the hike to the waterfalls begins.
🚐 Meeting and departure point
- 🕕 Departure time: 6:00 AM
- 📍 Pickup directly from your accommodation (hotel, Airbnb, or residence) in Panama City
Comfortable transport + 4x4 transfer in mountainous areas included
📅 Next departure ✅ Every Friday
📌 Please reserve at least 48 hours in advance – limited seating per group.
📋 Detailed itinerary
Hour
Activity
6:00 AM
Pick up at your accommodation in Panama City
7:30 AM
Arrival at Cerro Pelón – panoramic stop with views of the city and the Pacific Ocean
8:00 AM
Transfer by 4x4 vehicle (40 min) to the farm near the waterfalls
9:00 AM
Start of the walk (approx. 1h30 min) through the forest
10:30 AM
Arrival at Las Frías Waterfall – free time for swimming and taking photos
11:30 AM
Hike to Tino Waterfall – second rest and exploration stop
1:00 PM
Return by the same path
2:30 PM
Arrival at the farm and return by 4x4
4:00 PM
Estimated arrival in Panama City
✅ Includes
- Roundtrip transportation from your accommodation
- Transfer by 4x4 vehicle to rural area
- Local guide with experience in hiking
- Entrance to the farm and access to waterfalls
- Stage stop at Cerro Pelón
- Personalized assistance
- Photos of the tour
- Light snack
❌ Does not include
- Lunch
- ITBMS (7%)
- Additional drinks
- Tips (optional)
🎒Recommendations 🌿Considerations
Minors (12 years old) not recommended due to the difficulty of the trail.
🎒 Recommendations for your adventure
Carry:
- Minimum 2L of water per person
- Comfortable, lightweight, quick-drying clothing
- Swimsuit + change of clothes
- Hiking shoes with good grip
- Cap or hat
- Insect repellent
- Sun block
- Microfiber towel
- Waterproof bag for wet clothes or belongings
- Personal snacks (optional)
- Trekking poles (optional)
⚠️ Important considerations
- Moderate to high difficulty hike (1h30 along natural trails)
- Not suitable for people with limited mobility
- Good physical condition is required
- There is no cell phone signal in the area – ideal experience to disconnect
- It is a 100% natural tour, without tourist infrastructure
📜 CANCELLATION AND REFUND POLICY
APPLICABLE TO ORGANIZED GROUP DEPARTURES WITHIN PANAMA
SCOPE AND PURPOSE
This policy applies to all bookings made for fixed-date group tours operated within the territory of Panama, by both domestic and international tourists. It aims to establish clear and fair terms that protect the customer experience and ensure the proper operation of the tour company, considering the need for advance logistics, coordination with providers, and quality group service.NATURE OF THE SERVICE
These services consist of fixed-date group tours with limited spots and predefined logistics.
They include components such as ground transportation, meals, entrance fees, experiences, guides, and operational management within the country.
By booking, the customer acknowledges and fully accepts this policy.CANCELLATION BY THE CUSTOMER
Cancellations must be submitted in writing via email to: info@panamaget.comADMINISTRATIVE FEE:
All cancellations incur a non-refundable $25 administrative fee per person, under any circumstance. This fee covers administrative processing, provider payments, and personalized assistance.REFUND TABLE
CANCELLATION NOTICE PERIOD
% REFUND ON TOTAL AMOUNT PAID
LESS $25 ADMIN FEE PER PERSON- More than 30 days – 100% – Yes
- 21 to 30 days – 80% – Yes
- 14 to 20 days – 60% – Yes
- 7 to 13 days – 40% – Yes
- 3 to 6 days – 20% – Yes
- Less than 72 hours or no-show – 0% – Yes
DATE CHANGES
Accepted up to 7 days before departure.
Subject to availability and confirmation by the agency.FEES:
- $20 per person (1 or 2 people)
- $15 per person (3 or more)
The $25 administrative fee per person also applies (if not previously charged).
Only one change per booking is allowed. The new trip must be completed within 6 months of the original date.
BOOKING TRANSFER
Customers may transfer their booking to another person without losing their investment, provided that:- The request is made at least 48 hours in advance via email
- The new participant's information is provided
- A $10 administrative fee per person is paid
Same-day transfers are not allowed.
CANCELLATION OR RESCHEDULING BY THE AGENCY
If the agency must cancel due to logistical reasons, safety concerns, weather conditions, or failure to meet the minimum group size:
The customer may choose between:- A full refund of the amount paid, or
- Rescheduling without penalty
The agency will notify as early as possible and offer available alternatives.
FORCE MAJEURE SITUATIONS (CUSTOMER)
CONSIDERED FORCE MAJEURE:- Serious illness
- Accident
- Death of a direct family member
- Documented critical emergency situations
NOT CONSIDERED FORCE MAJEURE:
- Work shifts or job commitments. Customers are advised to check their availability before booking.
PROCEDURE:
Notify in writing and provide documentation within 5 business days after the tour date.
The agency will evaluate the case and may offer:- Partial refund, depending on committed expenses
- Rescheduling without penalty
The $25 administrative fee per person is non-refundable.
EXTERNAL CAUSES (PROTESTS, WEATHER, NATIONAL EMERGENCIES)
If the tour cannot take place due to external causes such as road closures, protests, natural phenomena, or public health emergencies:- 100% of the amount paid will be refunded, minus the $25 administrative fee per person
- Rescheduling without penalty may also be offered
NO-SHOWS AND LATE ARRIVALS
If the customer does not show up on the day of the tour or arrives late and misses the departure, it will be considered a “no-show.”
No refund will be issued.
We recommend arriving 15 minutes before the scheduled meeting time.MEDICAL CONDITIONS AND CUSTOMER RESPONSIBILITY
It is the customer’s responsibility to inform the agency of any relevant medical or physical condition prior to booking.
Some tours may not be suitable for individuals with reduced mobility, pregnancy, or other restrictions.
The agency reserves the right to decline bookings if the activity is deemed unsuitable for the participant, prioritizing group safety and well-being.CUSTOMER BEHAVIOR
The agency reserves the right to admission and continued participation during the activity.
If a customer behaves inappropriately, aggressively, or in a way that endangers the group, staff, or environment, they may be removed from the tour without refund.SERVICE LANGUAGE
All tours are conducted in Spanish.
If a customer requires a guide in another language, this must be requested in advance. Additional charges may apply, subject to availability.REFUNDS: TIMEFRAMES AND METHODS
Refunds will be processed within up to 20 business days from the date of confirmed cancellation or the tour date (whichever occurs later).ORIGINAL PAYMENT METHOD – REFUND METHOD
- Bank transfer – Refunded to the same account
- Credit/debit card – Refunded to the same card
- Cash – In-office (with prior coordination)
POLICY ACCEPTANCE
Partial or full payment of any service implies full acceptance of this policy without exception. Customers are encouraged to read it carefully before confirming their booking.🎧 Support