🌴 Escudo de Veraguas: Aventura de 3 Días y 2 Noches

This tour takes place in the Ngäbe-Buglé region, specifically in the community of Río Caña, departing from the port of Chiriquí Grande in the province of Bocas del Toro. The highlight of the tour: Escudo de Veraguas Island, a nearly untouched paradise in the Panamanian Caribbean.

From Panama City

• 🕘 Time: 9:00 PM
• 📍 Location: Albrook Mall, Dinosaur Hallway

• Holy Week 2025 (limited places)
• National Holidays 2025.
  Check other available dates throughout the year.

🚌 Day 0 – Departure from Panama City

• 9:00 PM: Departure from Albrook Mall

🌊 Day 1 – Coastal exploration and local culture

• 8:30 AM: Departure by boat from the Port of Chiriquí Grande
• 9:15 AM: Stop at Playa Toro
• 10:30 AM: Visit to Playa Uvas
• 12:30 PM: Arrival in Río Caña and traditional lunch
• 1:45 PM: Community gatherings (traditional dances)
• 4:15 PM: Visit to Lake Damani and Juglí
• 6:30 PM: Dinner and rest in community cabins

🏝️ Day 2 – Escudo de Veraguas Island

• 7:00 AM: Typical breakfast
• 8:00 AM: Departure to Escudo de Veraguas Island
• 8:35 AM – 4:30 PM: Tour with up to 5 stops on the island
• 12:30 PM: Lunch box style lunch
• 5:15 PM: Return to Río Caña
• 7:00 PM: Dinner

🐠 Day 3 – Shark Island and return

• 7:00 AM: Breakfast
• 8:00 AM: Departure to Tiburón Island
• 11:00 AM: Return to Chiriquí Grande
• 10:30 PM: Approximate arrival in Panama City

• Prices include lodging, meals, guided tours, water transportation, and more.
• Ground transportation (optional from Panama City)
• Round-trip water transportation and all boat transfers
• Accommodation in rustic cabins in Río Caña (2 nights)
• 4 meals (2 lunches, 1 breakfast, 1 dinner) + 1 complimentary breakfast
• Drinks included with meals
• Snorkeling equipment (mask and tube)
• ATP certified guide
• Entrance fees to protected areas and payment of regional taxes
• Guided tours to beaches, lakes and islands
• Cultural coexistence with the Ngäbe-Buglé community
• Life jacket, GPS, radios, compass
• Drink cooler

• Drinking water for the tours (it is recommended to bring at least 3 liters per person)
• 7% of ITBMS (tax)

• 🧒 Minimum recommended age: 10 years
• 🚫 This tour is not a luxury trip, but rather a responsible and community-based tourism experience.
• 🧳 Bring light clothing, sunscreen, a hat, insect repellent, a waterproof camera, and a reusable bottle.
• 🌧️ Access to some destinations (such as Guacamaya Beach) will depend on weather conditions.
• 💚 Get ready for an authentic experience, far from mass tourism

• Toro Beach
• Punta Uva Beach
• Chiriquí Beach
• Lake Damani and Juglí
• Community of Río Caña
• Veraguas Shield Island (jewel of the Panamanian Caribbean!)
• Shark Island
• New destination: Guacamaya Beach (weather dependent)

APPLICABLE TO GROUP TOURS ORGANIZED WITHIN PANAMA

1. SCOPE AND OBJECTIVE

This policy applies to all bookings made for fixed-date group tours operated within the territory of Panama, for both domestic and international tourists. It aims to establish clear and fair terms that protect the customer experience and the proper functioning of the tour operator, considering advance logistics, coordination with providers, and the quality of group service.

2. NATURE OF THE SERVICE

• Services are group tours with fixed dates, limited spots, and pre-established logistics.
• They include components such as ground transportation, meals, admissions, experiences, guides, and operational management within the country.
• By booking, the customer acknowledges and fully accepts this policy.

3. CANCELLATION BY THE CUSTOMER

Cancellations must be requested in writing only via email to: esanchez@panamaget.com

PROCESSING FEE:
All cancellations incur a non-refundable $25 USD fee per person, under any circumstances. This fee covers administrative tasks, provider payments, and personalized service.

REFUND TABLE

Cancellation Notice% Refund (on total paid)$25 Processing Fee AppliesMore than 30 days100%Yes21 to 30 days80%Yes14 to 20 days60%Yes7 to 13 days40%Yes3 to 6 days20%YesLess than 72 hours or no-show0%Yes

4. DATE CHANGES

• Accepted up to 7 days before the tour date.
• Subject to availability and agency confirmation.

Fees:

• $20 per person (1 or 2 persons)
• $15 per person (groups of 3 or more)
• The $25 processing fee per person applies (if not previously charged).

Only one date change per booking is allowed. The new tour must take place within 6 months of the original date.

5. TRANSFERRING A RESERVATION

Customers may transfer their spot to another person without losing their investment, provided that:

• The request is made at least 48 hours before the tour via email.
• New participant’s information is submitted.
• A $10 USD administrative fee per person is paid.

Transfers are not accepted on the same day as the tour.

6. CANCELLATION OR RESCHEDULING BY THE AGENCY

If the agency is forced to cancel due to logistics, safety, weather conditions, or not meeting the minimum group size:

• The customer may choose between:
  A full refund, or
  Rescheduling without penalty

The agency will notify as early as possible and offer available alternatives.

7. FORCE MAJEURE SITUATIONS (CUSTOMER SIDE)

Considered force majeure:

• Serious illness
• Accident
• Death of a direct family member
• Critical emergency with documentation

Not considered force majeure:

• Work shifts or professional commitments.
  We recommend checking your availability before booking.

Procedure:

• Notify via email and submit documents within 5 business days of the tour date.
• The agency will evaluate and may offer:
  Partial refund, depending on committed expenses
  Rescheduling without penalty

The $25 processing fee is non-refundable.

8. EXTERNAL CAUSES (PROTESTS, WEATHER, NATIONAL EMERGENCIES)

If the tour cannot take place due to external causes such as road closures, protests, natural phenomena, or health emergencies:

• A 100% refund will be issued, minus the $25 processing fee per person
• Or rescheduling will be offered without penalty

9. NO-SHOW AND LATE ARRIVALS

• If the customer fails to show up on the tour day or arrives late and misses the departure, it will be considered a no-show.
• No refunds will be issued in these cases.
• It is recommended to arrive 15 minutes before the indicated meeting time.

10. MEDICAL CONDITIONS AND CUSTOMER RESPONSIBILITY

• It is the customer's responsibility to inform the agency of any relevant medical or physical condition prior to booking.
• Some tours may not be suitable for people with reduced mobility, pregnancy, or other restrictions.
• The agency reserves the right to decline bookings if the activity is deemed unsuitable for the participant, prioritizing group safety and integrity.

11. CUSTOMER BEHAVIOR

• The agency reserves the right of admission and participation during the activity.
• If a customer displays inappropriate, aggressive, or risky behavior, they may be excluded from the tour without a refund.

12. SERVICE LANGUAGE

• All tours are conducted in Spanish.
• If a guide in another language is required, it must be requested in advance and may incur an additional fee, subject to availability.

13. REFUNDS: TIMING AND METHODS

Refunds will be processed within up to 20 business days, counted from the date of the confirmed cancellation or tour (whichever is later).

Original Payment MethodRefund MethodBank transferTo the same accountCredit/debit cardTo the same cardCashIn office (upon coordination)

14. POLICY ACCEPTANCE

Partial or full payment of any service implies complete and unconditional acceptance of this policy. Customers are encouraged to read it thoroughly before confirming their booking.